What is the returns policy?

RETURNS POLICY With over 15 years of experience selling Irish products, we are very passionate about our products and pride ourselves in our…

How long does the return take?

Returns usually take 14 business days from the time it is sent back to us.  We will refund any item you are not completely happy with…

I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…

I have not received my shipping email. Why?

We will email you to let you know your order has been shipped, once our warehouse has shipped your order with our carriers. Your order can be…

Where are you based?

At The Irish Store we are dedicated to bringing you, our worldwide community of valued customers, the very finest Ireland has to offer.“A little…

Size Guides- How do I know what size to choose - Rings

How To Measure Your Ring Size: Follow the below link to view our Size Charts, and scroll down to find guidelines on how to measure your ring…

Can I pay extra to get my personalized item quicker than the time it states online?

Unfortunately, there is no way to speed up made-to-order items in most cases. Personalized items such as jewellery boxes, engraved glasses, cufflinks…

Can I Exchange My Order?

Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…