We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our best to inform you and keep you updated on the progress of your order.
All delivery lead times are pending Customs therefore if Customs wish to hold a parcel for inspection it can cause a delay TheIrishStore.com cannot be held responsible and delivery costs will still apply.
If you are experiencing a Customs issue with your order please contact us and we can investigate further with the Delivery company/ Courier and work on your behalf to resolve the issue.
Contact our Customer Service team for assistance.
Please have your order number ready.
Email us @: [email protected]
or
Call Us Today You can contact us on the following phone numbers:
USA/Canada Toll-Free: 1800 707 5037
International: +353 1 861 1590