Order Inquiry and Payments

Order Changes

• Can I add a gift message to my order?
• Can I add something to my order?
• How do I cancel my order?
• Can I change my order or details on my order?

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Order Inquiry

• US Tariffs
• Will I be charged TAX/ VAT or Duties on my order?
• I haven't received a confirmation email, where is it?
• My order will not go through?
• Customs Charges

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Payments and Promotions

• What currency will I be charged in?
• Promotion code information
• Will I be charged a transaction fee?
• Why am I getting an error when paying?
• Do you have sales?

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FAQ

• How can I sign into my account?
• How do I unsubscribe from email newsletters ?
• How to Contact Us
• Do you have a catalog?

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