You are not alone! Many customers throw away or misplace their paperwork!

Our customer service team are here to help you, if you wish to obtain your order number in order to process a return please check your confirmation email for this order number or contact the team by email or phone if needs be.

Your order number will be a nine-digit number beginning with 200, 300, 400 or 500 as the first three digits.

To submit your free return request, please click here: 

Please be advised, that for returns, you must use the return label we have provided you with. We will not refund the cost of postage if you return your item with any other shipping label other than what we have provided to you. 

You can contact us by email at [email protected] or call us on our toll-free USA /Canada number 1800 707 5037 or on our International number +353 1 861 1590.