Product price changes in basket?

At many periods over the year, we have sales on select items from our catalogue. During these sales,  some products are only available in certain…

Can I change my order or details on my order?

Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…

How much is delivery?

Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…

Can I add something to my order?

We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…

Can I Exchange My Order?

Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…

Can I pay extra to get my personalized item quicker than the time it states online?

Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…

What countries can you ship to?

We ship to a wide range of countries worldwide. However, due to varying customs regulations beyond our control, there are some countries to which…

Shipping to another country

Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…

Will I be charged TAX/ VAT or Duties on my order?

When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…

US Tariffs

All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…