Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents.
Once submitted, orders swiftly move to our warehouse for processing to ensure timely delivery to your chosen destination.
In rare cases, our customer service team will assist with order cancellations to the best of their ability.
Please contact our Customer Service team for assistance.
Ensure you have your order number ready.
Email us at: [email protected]
or
Call us during our office hours Monday to Friday 09:00am - 10:00pm (GMT):
- USA/Canada Toll-Free: 1-800-707-5037
- International: +353 1 861 1590
Please note:
If your order has already left our warehouse, unfortunately, we are unable to cancel or make any amendments to it.