We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via DHL Express is charged per…
What should I do If I am contacted to pay a customs charge? On rare occasions, customers may be asked to pay a customs charge in error. All our…
When shipping to another country (not your country of residence) please select this country from the country selection banner on the top right…
All orders placed on TheIrishStore.com will be charged in US Dollars, Euros or Pounds Sterling. When you first opened our website you…
We will email you to let you know your order has been shipped, once our warehouse has shipped your order with our carriers. Your order can be…
Firstly, taxes and duties will always be paid if applicable when placing an order online. Tax/VAT will never be charged on receipt of an order…
RETURNS POLICY With over 15 years of experience selling Irish products, we are very passionate about our products and pride ourselves in our…
We deliver to a vast amount of countries worldwide but due to individual customs regulations beyond our control, there are some countries we…
Unfortunately, there is no way to speed up made-to-order items in most cases. Personalized items such as jewellery boxes, engraved glasses, cufflinks…
Unfortunately, we're unable to cancel or change any part of your order once placed, including the delivery address and order contents. We regret…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
Standard shipping: USA – 5 to 10 Business Days - Express shipping takes 3 to 5 business days. Standard shipping: Ireland – 3 to…
We will send you an email when your order has been shipped. You can start tracking your order 1 Business day after you receive this confirmation…