We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item is…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…
Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…
At many periods over the year, we have sales on select items from our catalogue. During these sales, some products are only available in certain…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. These special offers…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
Our knitwear is beautifully crafted with care in Ireland using high-quality merino wool, blending traditional Irish craftsmanship with modern…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
