Checkout page changes

TheIrishStore.com has partnered with eShopWorld to improve the shopping experience of our customers. You can now browse our products in the currency…

Product price changes in basket?

At many periods over the year, we have sales on select items from our catalogue. During these sales,  some products are only available in certain…

Can I change my order or details on my order?

Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…

Can I Exchange My Order?

Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…

What currency will I be charged in?

All orders placed on TheIrishStore.com will be charged in US Dollars, Euros or Pounds Sterling.   When you first opened our website you…

What is the returns policy?

RETURNS POLICY With over 15 years of experience selling Irish products, we are very passionate about our products and pride ourselves in our…

Size Guides- How do I know what size to choose - Rings

How To Measure Your Ring Size: Follow the below link to view our Size Charts, and scroll down to find guidelines on how to measure your ring…

What countries can you ship to?

We deliver to a vast amount of countries worldwide but due to individual customs regulations beyond our control, there are some countries we…

Can I add something to my order?

We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…

How do I cancel my order?

Unfortunately, we're unable to cancel or change any part of your order once placed, including the delivery address and order contents.  We regret…

How long does the return take?

Returns usually take 14 business days from the time it is sent back to us.  We will refund any item you are not completely happy with…

Can I add a gift message to my order?

Yes, you can certainly do this. When on the order summary page you will see an option to add a gift message to go along with your gift from Ireland.…