Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
If you notice an item is missing from your order, don’t worry—we’re here to help.
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
Delivery Update: We’re currently completing a full stocktake in our warehouse, which may cause an extra 1-3 days to dispatch of your order.…
