We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
If you notice an item is missing from your order, don’t worry—we’re here to help.
All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
How To Measure Your Ring Size: Follow the below link to view our Size Charts, and scroll down to find guidelines on how to measure your ring…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
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Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs. If you would like to be added to our catalogue mailing…
Our personalized family frame crest is a special way to celebrate your heritage. Crafted with care, it features your family's crest or coat of…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
