Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
Standard shipping: USA – 5 to 10 Business Days - Express shipping takes 3 to 5 business days. Standard shipping: Ireland – 3 to…
We ship to a wide range of countries worldwide. However, due to varying customs regulations beyond our control, there are some countries to which…
Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…
