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Understanding Refunds: Our Process and Timeline

Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…

What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…

Can I Exchange My Order?

Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…

I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…

Customs Charges

If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…

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