Our Customer Service team is here to assist you. There are three convenient ways to connect with us: Email: Contact our experienced customer…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs. If you would like to be added to our catalogue mailing…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
If your transaction was not authorized by your bank, there's no need to worry. It's common for banks to block overseas or online transactions…
Our chat service is readily accessible on our website. AVA, our AI chat assistant, is available 24/7 to answer any questions you may have. If…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
