Submit a request
  • Product Information and Sizing
  • Tracking and Delivery
  • FAQ'S
  • Returns and Refunds
  • Order Inquiry and Payments
  • Gift Certificates and Vouchers
The Irish Store
  • Product Information and Sizing
  • Tracking and Delivery
  • FAQ'S
  • Returns and Refunds
  • Order Inquiry and Payments
  • Gift Certificates and Vouchers
  • The Irish Store
  • Product Information and Sizing
  • Sizing
  • Product information
  • Jewellery
  • Product care and Cleaning
  • Tracking and Delivery
  • Tracking
  • Delivery Questions
  • General
  • FAQ'S
  • Contact us
  • General
  • Returns and Refunds
  • All About Return
  • Refunds
  • Order Inquiry and Payments
  • Order Changes
  • Order Inquiry
  • Payments and Promotions
  • FAQ
  • Gift Certificates and Vouchers
  • All about Gift Card

Can I pay extra to get my personalized item quicker than the time it states online?

Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…

Will I be charged TAX/ VAT or Duties on my order?

When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…

Can I use multiple gift cards in one order?

Yes, you may use 2 or more gift cards to pay in one order as long as both are valid.

How much is delivery?

Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…

My order will not go through?

Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…

Customs Charges

If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…

Understanding Refunds: Our Process and Timeline

Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…

Will I be charged a transaction fee?

At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…

Powered by