US Tariffs

All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…

Will I be charged a transaction fee?

At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…

Will I be charged TAX/ VAT or Duties on my order?

When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…

Product price changes in basket?

Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…

What currency will I be charged in?

When placing an order on our website, we want to make sure you understand how currency works throughout the shopping process. Here’s what you…

Why am I getting an error when paying?

If your transaction was not authorized by your bank, there's no need to worry. It's common for banks to block overseas or online transactions…

Customs Charges

If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…

Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price.  These special offers…

Can I add something to my order?

We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…

How do I cancel my order?

Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…

I haven't received a confirmation email, where is it?

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What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…