Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…
Delivery Update: We’re currently completing a full stocktake in our warehouse, which may cause an extra 1-3 days to dispatch of your order.…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
We ship to a wide range of countries worldwide. However, due to varying customs regulations beyond our control, there are some countries to which…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
