Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…
All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…
Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
FedEx Express Delivery USA – 2 to 3 Business Days NZD – 3 to 4 Business Days AU – 3 to 4 Business Days CA – 3 to 4 Business…
Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…
We ship to a wide range of countries worldwide. However, due to varying customs regulations beyond our control, there are some countries to which…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. These special offers…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
When placing an order on our website, we want to make sure you understand how currency works throughout the shopping process. Here’s what you…
Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
