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We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
If you notice an item is missing from your order, don’t worry—we’re here to help.
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
All gift cards are delivered instantly to your selected email address in any amount of your choice.
Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
If your transaction was not authorized by your bank, there's no need to worry. It's common for banks to block overseas or online transactions…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
