We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
An Order Confirmation email is normally issued once you have completed and submitted your order. Sometimes emails sent to our customers will…
No, Unfortunately, we do not have a physical store in Dublin, we are an online store only. At The Irish Store, we are dedicated to bringing…
Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs. If you would like to be added to our catalogue mailing…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year. If you would like to hear…
If your transaction was not authorized by your bank, there's no need to worry. It's common for banks to block overseas or online transactions…
When purchasing a gift for someone special through our platform, you have the option to include a personalized gift message. Important Note:…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this link
When placing an order on our website, we want to make sure you understand how currency works throughout the shopping process. Here’s what you…
A gentle clean with a soft 100% cotton cloth is ideal for maintaining your jewellery’s shine and a jewellery cloth can be picked up easily…
