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  • Product Information and Sizing
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The Irish Store
  • Product Information and Sizing
  • Tracking and Delivery
  • FAQ'S
  • Returns and Refunds
  • Order Inquiry and Payments
  • Gift Certificates and Vouchers
  • The Irish Store
  • Product Information and Sizing
  • Sizing
  • Product information
  • Jewellery
  • Product care and Cleaning
  • Tracking and Delivery
  • Tracking
  • Delivery Questions
  • General
  • FAQ'S
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  • General
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  • All About Return
  • Refunds
  • Order Inquiry and Payments
  • Order Changes
  • Order Inquiry
  • Payments and Promotions
  • FAQ
  • Gift Certificates and Vouchers
  • All about Gift Card

What if my product is faulty?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…

What do I do if i'm missing an item on my order?

If you notice an item is missing from your order, don’t worry—we’re here to help.

What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…

I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…

Shipping to another country

Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…

Can I use a discount code to purchase a Gift Card?

Unfortunately, Discount codes cannot be used to purchase a Gift Card.

Do you have a catalog?

Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs.  If you would like to be added to our catalogue mailing…

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