Slippers information

Please note that the men's and ladies' slippers are unisex so the item you receive will be the correct size and the correct item regardless of…

Zip - Zippers

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How can I remove pilling from wool?

Remove the little balls, one pill at a time, using a small pair of scissors or a razor blade, being careful not to damage the fabric by cutting…

How do I get rid of the sheep smell from my sweater?

Our sweaters are made from natural wool and therefore some may get a ‘sheep’ like smell. The best method to get rid of this smell is to…

Do the sweaters come in sizes larger than XXL i.e. XXXL?

Our knitwear is beautifully crafted with care in Ireland using high-quality merino wool, blending traditional Irish craftsmanship with modern…

Do you have sales?

Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year.  If you would like to…

How to stop moths from destroying my sweater?

We recommend that you check your garments occasionally to make sure that you don’t have a moth or moisture problem. With proper care, wool…

How can I wash my sweater?

The golden rule is to wash your garment as seldom as possible and air frequently. Caring for your knitwear We know that if you look after…

Product price changes in basket?

Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…

Size Guides- How do I know what size to choose - Knits

We advise people to go with the regular size that they wear! All items are made true to size so if you stick to your regular size you should…

Can I Exchange My Order?

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Can I use Gift Card to purchase items that are on Sale or Clearance?

Yes! You can use your gift card to shop our entire site, including All Clearance items, Blanket/ Throws, Irish Gifts, and more.

Do you have a store in Dublin?

No, Unfortunately, we do not have a physical store in Dublin, we are an online store only.  At The Irish Store, we are dedicated to bringing…

Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price.  These special offers…

I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…