An Order Confirmation email is normally issued once you have completed and submitted your order. Sometimes emails sent to our customers will…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
Standard shipping: USA – 5 to 10 Business Days - Express shipping takes 3 to 5 business days. Standard shipping: Ireland – 3 to…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
When purchasing a gift for someone special through our platform, you have the option to include a personalized gift message. Important Note:…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
