What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…

Can I Exchange My Order?

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I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…

Understanding Refunds: Our Process and Timeline

Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…

What if my product is faulty?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…

Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price.  These special offers…

Do you have sales?

Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year.  If you would like to…

US Tariffs

All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…

Product price changes in basket?

Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…

Gift Card

Send an instant e-gift card today. This Irish Store Gift Certificate NEVER EXPIRES. This Gift Card can be used on any product at any time.…

How do I unsubscribe from email newsletters ?

Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…

Where are you based?

At The Irish Store we are dedicated to bringing you, our worldwide community of valued customers, the very finest Ireland has to offer.“A little…

How much is delivery?

Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…

Customs Charges

If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…

Can I use Gift Card to purchase items that are on Sale or Clearance?

Yes! You can use your gift card to shop our entire site, including All Clearance items, Blanket/ Throws, Irish Gifts, and more.