RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. These special offers…
Our Customer Service team is here to assist you. There are three convenient ways to connect with us: Email: Contact our experienced customer…
At The Irish Store we are dedicated to bringing you, our worldwide community of valued customers, the very finest Ireland has to offer.“A little…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…
If your transaction was not authorized by your bank, there's no need to worry. It's common for banks to block overseas or online transactions…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs. If you would like to be added to our catalogue mailing…
To ensure your sweater retains its shape, we recommend that you store folded rather than hang, as this may cause your garment to stretch over…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
If you are having difficulty with your Double zipper and are finding it a bit tricky, Please see attached video on how to use your double…
