Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price.  These special offers…

US Tariffs

All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…

Product price changes in basket?

Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…

Can I use a discount code to purchase a Gift Card?

Unfortunately, Discount codes cannot be used to purchase a Gift Card.

Do you have sales?

Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year.  If you would like to…

Will I be charged TAX/ VAT or Duties on my order?

When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…

Will I be charged a transaction fee?

At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…

Can I use Gift Card to purchase items that are on Sale or Clearance?

Yes! You can use your gift card to shop our entire site, including All Clearance items, Blanket/ Throws, Irish Gifts, and more.

Gift Card

Send an instant e-gift card today. This Irish Store Gift Certificate NEVER EXPIRES. This Gift Card can be used on any product at any time.…

How much is delivery?

Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…

Customs Charges

If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…

How do I unsubscribe from email newsletters ?

Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…

Can I Exchange My Order?

Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…

Can I pay extra to get my personalized item quicker than the time it states online?

Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…

What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…