Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color:…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
If your transaction was not authorized by your bank, there's no need to worry. It's common for banks to block overseas or online transactions…
Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. These special offers…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
If you notice an item is missing from your order, don’t worry—we’re here to help.
