A gentle clean with a soft 100% cotton cloth is ideal for maintaining your jewellery’s shine and a jewellery cloth can be picked up easily…
The golden rule is to wash your garment as seldom as possible and air frequently. Caring for your knitwear We know that if you look after…
We recommend that you check your garments occasionally to make sure that you don’t have a moth or moisture problem. With proper care, wool…
Our sweaters are made from natural wool and therefore some may get a ‘sheep’ like smell. The best method to get rid of this smell is to…
Remove the little balls, one pill at a time, using a small pair of scissors or a razor blade, being careful not to damage the fabric by cutting…
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To ensure your sweater retains its shape, we recommend that you store folded rather than hang, as this may cause your garment to stretch over…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. These special offers…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
Our chat service is readily accessible on our website. AVA, our AI chat assistant, is available 24/7 to answer any questions you may have. If…
Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year. If you would like to…
Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…
If you notice an item is missing from your order, don’t worry—we’re here to help.
