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US Tariffs

All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…

Will I be charged TAX/ VAT or Duties on my order?

When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…

Can I add something to my order?

We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…

How much is delivery?

Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…

Can I change my order or details on my order?

Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…

How do I cancel my order?

Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…

What do I do if i'm missing an item on my order?

If you notice an item is missing from your order, don’t worry—we’re here to help.

Will I be charged a transaction fee?

At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…

How can I track my order?

We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…

My order will not go through?

Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…

Can I Exchange My Order?

Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…

How long will my order take?

FedEx Express Delivery USA – 2 to 4 Business Days NZD – 3 to 4 Business Days AU – 3 to 4 Business Days CA – 3 to 4 Business…

Can I add a gift message to my order?

When purchasing a gift for someone special through our platform, you have the option to include a personalized gift message. Important Note:…

I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…

I haven't received a confirmation email, where is it?

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