All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
Standard shipping: USA – 3 to 5 Business Days - Express shipping takes 2 to 3 business days. Standard shipping: Canada - 7 to…
When purchasing a gift for someone special through our platform, you have the option to include a personalized gift message. Important Note:…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
An Order Confirmation email is normally issued once you have completed and submitted your order. Sometimes emails sent to our customers will…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item is…
