Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this link
At many periods over the year, we have sales on select items from our catalogue. During these sales, some products are only available in certain…
No, Unfortunately, we do not have a physical store in Dublin, we are an online store only. At The Irish Store, we are dedicated to bringing…
When placing an order on our website, we want to make sure you understand how currency works throughout the shopping process. Here’s what you…
Our knitwear is beautifully crafted with care in Ireland using high-quality merino wool, blending traditional Irish craftsmanship with modern…
A gentle clean with a soft 100% cotton cloth is ideal for maintaining your jewellery’s shine and a jewellery cloth can be picked up easily…
At different times of the year, we have special offers when you can purchase some of our products at a discounted price. These special offers…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item is…
Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…
Our sweaters are made from natural wool and therefore some may get a ‘sheep’ like smell. The best method to get rid of this smell is to hang…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
The golden rule is to wash your garment as seldom as possible and air frequently. Caring for your knitwear We know that if you look after your…
