Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price.  These special offers…

Do you have sales?

Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year.  If you would like to…

Product price changes in basket?

Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…

Can I use Gift Card to purchase items that are on Sale or Clearance?

Yes! You can use your gift card to shop our entire site, including All Clearance items, Blanket/ Throws, Irish Gifts, and more.

How do I unsubscribe from email newsletters ?

Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…

Can I Exchange My Order?

Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…

Gift Card

Send an instant e-gift card today. This Irish Store Gift Certificate NEVER EXPIRES. This Gift Card can be used on any product at any time.…

Can I use a discount code to purchase a Gift Card?

Unfortunately, Discount codes cannot be used to purchase a Gift Card.

What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…

Do you have a catalog?

Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs.  If you would like to be added to our catalogue mailing…

Can I add something to my order?

We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…

US Tariffs

All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…

How do I cancel my order?

Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…

What if my product is faulty?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…

Slippers information

Please note that the men's and ladies' slippers are unisex so the item you receive will be the correct size and the correct item regardless of…