Product price changes in basket?

At many periods over the year, we have sales on select items from our catalogue. During these sales,  some products are only available in certain…

Product Dimensions

The Irish Store offers an extensive range of beautifully crafted Irish Clothing, Jewelry, Homeware and other Irish merchandise.   Where available,…

What if my product is faulty?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item is…

Delayed Delivery

We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…

Checkout page changes

TheIrishStore.com has partnered with eShopWorld to improve the shopping experience of our customers. You can now browse our products in the currency…

Personalized Framed Family Crest - Family Tree

Just received your Personalized Framed Double Heraldic Print or Personalized Framed Family Crest and you are a little confused by the image of…

Zip - Zippers

​If you are having difficulty with your Double zipper and are finding it a bit tricky, Please see attached video on how to use your double…

What currency will I be charged in?

All orders placed on TheIrishStore.com will be charged in US Dollars, Euros or Pounds Sterling.   When you first opened our website you…

I have not received my shipping email. Why?

We will email you to let you know your order has been shipped, once our warehouse has shipped your order with our carriers. Your order can be…

What do the different stitches of the Aran sweater mean?

Every stitch has its own significance and meaning. First worn by fishermen for heat and protection against the wild Atlantic, the meanings of…

Do the sweaters come in sizes larger than XXL i.e. XXXL?

Our knitwear is knitted in Ireland, beautifully crafted from quality merino wool, offering a perfect combination of Irish design and modern…

What is the returns policy?

RETURNS POLICY With over 15 years of experience selling Irish products, we are very passionate about our products and pride ourselves in our…

Where are you based?

At The Irish Store we are dedicated to bringing you, our worldwide community of valued customers, the very finest Ireland has to offer.“A little…

Promotion code information

At different times of the year, we have special offers when you can purchase some of our products at a discounted price.  These special offers…

Chain lengths for pendants. Can you buy separately?

The majority of the chains that come with our pendants are 18” in length. The Irish Store offers an extensive range of beautifully crafted…