How do I unsubscribe from email newsletters ?

Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…

How to stop moths from destroying my sweater?

We recommend that you check your garments occasionally to make sure that you don’t have a moth or moisture problem. With proper care, wool…

What countries can you ship to?

We ship to a wide range of countries worldwide. However, due to varying customs regulations beyond our control, there are some countries to which…

Shipping to another country

Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…

Do you have a catalog?

Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs.  If you would like to be added to our catalogue mailing…

Will I be charged a transaction fee?

At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…

What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…

What if my product is faulty?

We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…

I haven't received a confirmation email, where is it?

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Product price changes in basket?

Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…

I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…

Customs Delay

We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…

Size Guides- How do I know what size to choose - Rings

How To Measure Your Ring Size: Follow the below link to view our Size Charts, and scroll down to find guidelines on how to measure your ring…

I have not received my shipping email. Why?

We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…

Delayed Delivery

We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…