If you notice an item is missing from your order, don’t worry—we’re here to help.
All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
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Please note that the men's and ladies' slippers are unisex so the item you receive will be the correct size and the correct item regardless of…
We recommend that you check your garments occasionally to make sure that you don’t have a moth or moisture problem. With proper care, wool…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
When purchasing a gift for someone special through our platform, you have the option to include a personalized gift message. Important Note:…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
Every stitch has its own significance and meaning. First worn by fishermen for heat and protection against the wild Atlantic, the meanings of…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this…
To ensure your sweater retains its shape, we recommend that you store folded rather than hang, as this may cause your garment to stretch over…
Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…
