If you notice an item is missing from your order, don’t worry—we’re here to help.
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this…
Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
Any remaining balance on your gift card can be used on a future purchase. You can view your gift card balance during checkout.
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs. If you would like to be added to our catalogue mailing…
Yes, you may use 2 or more gift cards to pay in one order as long as both are valid.
We ship to a wide range of countries worldwide. However, due to varying customs regulations beyond our control, there are some countries to which…
Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…
FedEx Express Delivery USA – 2 to 3 Business Days NZD – 3 to 4 Business Days AU – 3 to 4 Business Days CA – 3 to 4 Business…
Our Customer Service team is here to assist you. There are three convenient ways to connect with us: Email: Contact our experienced customer…
