We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
What should I do If I am contacted to pay a customs charge? On rare occasions, customers may be asked to pay a customs charge in error. All our…
When shipping to another country (not your country of residence) please select this country from the country selection banner on the top right…
We will email you to let you know your order has been shipped, once our warehouse has shipped your order with our carriers. Your order can be…
RETURNS POLICY With over 15 years of experience selling Irish products, we are very passionate about our products and pride ourselves in our…
At The Irish Store we are dedicated to bringing you, our worldwide community of valued customers, the very finest Ireland has to offer.“A little…
How To Measure Your Ring Size: Follow the below link to view our Size Charts, and scroll down to find guidelines on how to measure your ring…
Unfortunately, there is no way to speed up made-to-order items in most cases. Personalized items such as jewellery boxes, engraved glasses, cufflinks…
Unfortunately, we're unable to cancel or change any part of your order once placed, including the delivery address and order contents. We regret…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
We will send you an email when your order has been shipped. You can start tracking your order 1 Business day after you receive this confirmation…
Returns usually take 14 business days from the time it is sent back to us. We will refund any item you are not completely happy with…
Please note that the men's and ladies' slippers are unisex so the item you receive will be the correct size and the correct item regardless of…