Our Customer Service team is here to assist you. There are three convenient ways to connect with us: Email: Contact our experienced customer…
All orders placed on TheIRishStore.com will depend on your geographic location.
Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs. If you would like to be added to our catalogue mailing…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
If you are having difficulty with your Double zipper and are finding it a bit tricky, Please see attached video on how to use your double…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
At many periods over the year, we have sales on select items from our catalogue. During these sales, some products are only available in certain…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item is…
Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this link
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
An Order Confirmation email is normally issued once you have completed and submitted your order. Sometimes emails sent to our customers will…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
