Do you have a store in Dublin?

No, Unfortunately, we do not have a physical store in Dublin, we are an online store only.  At The Irish Store, we are dedicated to bringing…

How should I store my sweater?

To ensure your sweater retains its shape, we recommend that you store folded rather than hang, as this may cause your garment to stretch over…

Delayed Delivery

We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…

Customs Charges

What should I do If I am contacted to pay a customs charge? On rare occasions, customers may be asked to pay a customs charge in error. All our…

Shipping to another country

When shipping to another country (not your country of residence) please select this country from the country selection banner on the top right…

Checkout page changes

TheIrishStore.com has partnered with eShopWorld to improve the shopping experience of our customers. You can now browse our products in the currency…

Zip - Zippers

​If you are having difficulty with your Double zipper and are finding it a bit tricky, Please see attached video on how to use your double…

Product price changes in basket?

At many periods over the year, we have sales on select items from our catalogue. During these sales,  some products are only available in certain…

Do you have sales?

Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year.  If you would like to hear…

Do you have a catalog?

Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs.  If you would like to be added to our catalogue mailing…

What size cap should I choose?

We understand that choosing cap sizes can be challenging, particularly if buying as a gift. You will need some information to make the best choice…

What currency will I be charged in?

All orders placed on TheIrishStore.com will be charged in US Dollars, Euros or Pounds Sterling.   When you first opened our website you…

I have not received my shipping email. Why?

We will email you to let you know your order has been shipped, once our warehouse has shipped your order with our carriers. Your order can be…

Why am I getting an error when paying?

If your transaction has failed to be authorized by your bank, do not worry. It is often common procedure within banks to block overseas/online…

How to Contact Us

Our Customer Service team are here to help you. There are three ways you can connect with us. Email: You may contact our experienced customer…