Size Guides- How do I know what size to choose - Rings

How To Measure Your Ring Size: Follow the below link to view our Size Charts, and scroll down to find guidelines on how to measure your ring…

Size Guides- How do I know what size to choose - Knits

We advise people to go with the regular size that they wear! All items are made true to size so if you stick to your regular size you should…

Product Dimensions

The Irish Store offers an extensive range of beautifully crafted Irish Clothing, Jewelry, Homeware and other Irish merchandise.   Where available,…

What size cap should I choose?

We understand that choosing cap sizes can be challenging, particularly if buying as a gift. You will need some information to make the best choice…

Chain lengths for pendants. Can you buy separately?

The majority of the chains that come with our pendants are 18” in length. Unfortunately, we do not sell chains separately from pendants.   The…

Slippers information

Please note that the men's and ladies' slippers are unisex so the item you receive will be the correct size and the correct item regardless of…

Do the sweaters come in sizes larger than XXL i.e. XXXL?

Our knitwear is beautifully crafted with care in Ireland using high-quality merino wool, blending traditional Irish craftsmanship with modern…

Can I Exchange My Order?

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Product price changes in basket?

Throughout the year, we run promotions and sales on selected items in our catalogue. During these periods, discounted prices may apply only to…

Can I pay extra to get my personalized item quicker than the time it states online?

Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…

What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…

How can I clean my Jewellery?

A gentle clean with a soft 100% cotton cloth is ideal for maintaining your jewellery’s shine and a jewellery cloth can be picked up easily…

Can I add something to my order?

We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…

Can I change my order or details on my order?

Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…

I have not received my shipping email. Why?

We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…