Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
Remove the little balls, one pill at a time, using a small pair of scissors or a razor blade, being careful not to damage the fabric by cutting…
A gentle clean with a soft 100% cotton cloth is ideal for maintaining your jewellery’s shine and a jewellery cloth can be picked up easily…
Our sweaters are made from natural wool and therefore some may get a ‘sheep’ like smell. The best method to get rid of this smell is to…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
We recommend that you check your garments occasionally to make sure that you don’t have a moth or moisture problem. With proper care, wool…
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We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
How To Measure Your Ring Size: Follow the below link to view our Size Charts, and scroll down to find guidelines on how to measure your ring…
Firstly, you do not need to be signed into your account to place an order. To sign into your account or create an account click on this…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
All duties and taxes will be calculated and included in the total price at checkout! You won’t incur any additional charges upon receiving…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
The golden rule is to wash your garment as seldom as possible and air frequently. Caring for your knitwear We know that if you look after…
