We will email you to let you know your order has been shipped, once our warehouse has shipped your order with our carriers. Your order can be…
An Order Confirmation email is normally issued once you have completed and submitted your order. Sometimes emails sent to our customers will…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
What should I do If I am contacted to pay a customs charge? On rare occasions, customers may be asked to pay a customs charge in error. All our…
Our chat Bot is available 24/7 to help answer questions you may have, If our bot does not have the answer you will be redirected to the next…
If you are having difficulty with your Double zipper and are finding it a bit tricky, Please see attached video on how to use your double…
At many periods over the year, we have sales on select items from our catalogue. During these sales, some products are only available in certain…
Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year. If you would like to hear…
Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs. If you would like to be added to our catalogue mailing…
Our Customer Service team are here to help you. There are three ways you can connect with us. Email: You may contact our experienced customer…
The Irish Store offers an extensive range of beautifully crafted Irish Clothing, Jewelry, Homeware and other Irish merchandise. Where available,…
RETURNS POLICY With over 15 years of experience selling Irish products, we are very passionate about our products and pride ourselves in our…
Have a question for our Customer Service team and you are calling from the USA and Canada. You can speak to a member of our team based in Ireland…