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The Irish Store
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I haven't received a confirmation email, where is it?

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How can I track my order?

We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…

Delayed Delivery

We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…

What is the returns policy?

RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…

What do I do if i'm missing an item on my order?

If you notice an item is missing from your order, don’t worry—we’re here to help.

I no longer have my paperwork or returns form?

You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…

How long will my order take?

Delivery Update: We’re currently completing a full stocktake in our warehouse, which may cause an extra 1-3 days to dispatch of your order.…

I have not received my shipping email. Why?

We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…

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