Can I add a gift message to my order?

When purchasing a gift for someone special through our platform, you have the option to include a personalized gift message. Important Note:…

Gift Card

Send an instant e-gift card today. This Irish Store Gift Certificate NEVER EXPIRES. This Gift Card can be used on any product at any time.…

How fast can I get the Gift Card?

All gift cards are delivered instantly to your selected email address in any amount of your choice.

Can I use a discount code to purchase a Gift Card?

Unfortunately, Discount codes cannot be used to purchase a Gift Card.

Can I use Gift Card to purchase items that are on Sale or Clearance?

Yes! You can use your gift card to shop our entire site, including All Clearance items, Blanket/ Throws, Irish Gifts, and more.

Shipping to another country

Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…

What happens if I don’t spend the full gift card amount?

Any remaining balance on your gift card can be used on a future purchase. You can view your gift card balance during checkout.

Delayed Delivery

We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…

Can I pay extra to get my personalized item quicker than the time it states online?

Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…

Personalized Framed Family Crest - Family Tree

Our personalized family frame crest is a special way to celebrate your heritage. Crafted with care, it features your family's crest or coat of…

Can I use multiple gift cards in one order?

Yes, you may use 2 or more gift cards to pay in one order as long as both are valid.

I have not received my shipping email. Why?

We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…

Do you have sales?

Yes, at the Irish Store we regularly have sales and special offers available to our customers throughout the year.  If you would like to…

Can I add something to my order?

We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…

Can I change my order or details on my order?

Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…