You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
If you notice an item is missing from your order, don’t worry—we’re here to help.
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
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Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links…
Returning an item and waiting for your refund? Here’s what you need to know: Initiating Your Return Please request your return…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
