Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…
Standard shipping: USA – 4 to 8 Business Days - Express shipping takes 2 to 3 business days. Standard shipping: Canada - 7 to…
At many periods over the year, we have sales on select items from our catalogue. During these sales, some products are only available in certain…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
We always aim to deliver our parcels within the specified timeframe indicated on our website. However, if there is a delay with your parcel,…
If you receive a request to pay a customs charge for your order, please note that this should not happen as all our prices already include customs…
We ship to a wide range of countries worldwide. However, due to varying customs regulations beyond our control, there are some countries to which…
Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
We'll notify you via email once your order has been shipped from our warehouse with our carriers. Please allow up to 24 hours after receiving…
Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
RETURNS POLICY If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within…
Shipping your order to another country? No problem! Kindly follow these steps: Add the items you want to purchase to your shopping bag. Verify…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
