Emma O Shea
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How can I wash my sweater?
The golden rule is to wash your garment as seldom as possible and air frequently. Caring for your knitwear We know that if you look after your knitwear, it will look after you. Our customers want l...
How do I get rid of the sheep smell from my sweater?
Our sweaters are made from natural wool and therefore some may get a ‘sheep’ like smell. The best method to get rid of this smell is to hang the sweater on a clothes line outside. Another suggestio...
How to Contact Us
Our Customer Service team are here to help you. There are three ways you can connect with us. Email: You may contact our experienced customer care experts who will be happy to assist you with any q...
How to stop moths from destroying my sweater?
We recommend that you check your garments occasionally to make sure that you don’t have a moth or moisture problem. With proper care, wool can be a durable and long lasting fiber. Always care for y...
How can I remove pilling from wool?
Remove the little balls, one pill at a time, using a small pair of scissors or a razor blade, being careful not to damage the fabric by cutting too close to the surface. Or, you can purchase a swea...
What do the different stitches of the Aran sweater mean?
Every stitch has its own significance and meaning. First worn by fishermen for heat and protection against the wild Atlantic, the meanings of the stitches were influenced by the daily lives of the ...
How should I store my sweater?
To ensure your sweater retains its shape, we recommend that you store folded rather than hang, as this may cause your garment to stretch over a period of item. If storing for a long period, we reco...
Will I be charged TAX/ VAT or Duties on my order?
Firstly, taxes and duties will always be paid if applicable when placing an order online. Tax/VAT will never be charged on receipt of an order nor will a recipient of a gift ever have to pay on rec...
Where are you based?
At The Irish Store we are dedicated to bringing you, our worldwide community of valued customers, the very finest Ireland has to offer.“A little piece of Ireland directly to your door” Our head o...
What if my product is faulty?
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item is damaged or defective, please email or call us immediatel...