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Emma O Shea

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  • Product price changes in basket?

    At many periods over the year, we have sales on select items from our catalogue. During these sales,  some products are only available in certain sizes and colours at discounted sale prices. For th...

  • Why am I getting an error when paying?

    If your transaction has failed to be authorized by your bank, do not worry. It is often common procedure within banks to block overseas/online transactions to protect your credit card security. Ple...

  • My order will not go through?

    This issue can happen to customers at times but please don't worry. The first thing we suggest to do is to check all details provided including expiry date and security code. If the above doesn't w...

  • How long does the return take?

    Returns usually take 14 business days from the time it is sent back to us.    Returns are free and couldn’t be easier.  To submit your return request please click here https://www.theirishstore.c...

  • What is the returns policy?

    Returns are free and couldn’t be easier. If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within 6 months of purchase.  For fu...

  • How can I sign into my account?

    Firstly, you do not need to be signed into your account to place an order.  To sign into your account or create an account click on this link https://www.theirishstore.com/customer/account/login/re...

  • How do I unsubscribe from email newsletters ?

    Very often our emails contain valuable offers and savings on certain orders. However, if you do not wish to receive these emails we provide links to unsubscribe at the bottom of each email we send ...

  • Do you have a catalog?

    Yes, our catalogue can be viewed at the link https://www.theirishstore.com/catalogs.  If you would like to be added to our catalogue mailing list, please contact our customer service agents. Call U...

  • Where are you based?

    At The Irish Store we are dedicated to bringing you, our worldwide community of valued customers, the very finest Ireland has to offer.“A little piece of Ireland directly to your door”   Our head o...

  • How do I cancel my order?

    Unfortunately, we're unable to cancel or change any part of your order once placed, including the delivery address and order contents.  We regret that once your order has been submitted, we are una...