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Conor

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Activity overview

Latest activity by Conor
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    Conor created an article,

    My package looks to be delayed

    We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel we will do our best to inform you and keep you updated on the progress o...

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    Conor created an article,

    How long will my order take?

    At this point shipping is suspended until Mid April.  Once we are back as normal, delivery times will be the same as usual. 3-7 working days by standard delivery and 2-3 business days by Express De...

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    Conor created an article,

    I have not received my shipping email?

    Please ensure you check your product(s) page in the tab called "Shipping & Free Returns" for the estimated shipping time. You will receive an email confirmation of shipping when your order ships wi...

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    Conor created an article,

    How can I track my order?

    You can track your order at the link https://www.theirishstore.com/order-tracking.  Your order number can be found in your confirmation email and is a 9 digit number beginning with 200  Your order ...

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    Conor created an article,

    Is your Customer Service department still open?

    Yes, they are indeed. You can make contact with us on support@theirishstore.com or call us on our toll free number 1800 707 5037. If outside the US we can be contacted on our international number 0...

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    Conor created an article,

    Can I cancel my order for a refund?

    If you have not received your shipping email you can request to cancel your order but we are hopeful that we will back up and running within a couple of weeks. We will of course get every order in ...

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    Conor created an article,

    Can I still purchase from your website?

    Yes, of course you can. While there may be delays with delivery of your order we are back shipping from our warehouse almost as normal. 

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    Conor created an article,

    We’re All In This Together

    People are our priority. While you can continue to order from us online, following the Irish government's direction, we are sad to say we have suspended our shipping of all orders until the 15th Ap...

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    Conor created an article,

    Need To Exchange?

    We don't offer exchanges but we do free returns. Our returns forms can be found at the following link:https://www.theirishstore.com/returns-policyPlease follow the instructions on the web page depe...

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    Conor created an article,

    Do you have a store in Dublin?

    We do not have a physical Store in Dublin, we are an online store only.  Shipping charges to the US are $9.95.