FAQ'S

Order Changes

• Can I change my order or details on my order?
• Can I add something to my order?
• How do I cancel my order?

Product Care

• How do I get rid of the sheep smell from my sweater?
• How can I wash my sweater?
• How should I store my sweater?
• How can I remove pilling from wool?
• How to stop moths from destroying my sweater?
• How can I clean my Jewelry?

Sizing

• What size cap should I choose?
• Do the sweaters come in larger than XXL?
• Product Dimensions
• Chain lengths for pendants. Can you buy separately?
• Size Guides- How do I know what size to choose - Rings
• Size Guides- How do I know what size to choose - Knits

General

• I haven't received a confirmation email, where is it?
• Where are you based?
• Do you have a catalog?
• What are your Christmas opening hours
• What do the different stitches of the Aran sweater mean?
• Toll-Free from USA and CA and opening hours?

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