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  1. The Irish Store
  2. FAQ'S

FAQ'S

Answers to most Frequently Asked Questions can be found here.

Sizing

  • What size cap should I choose?
  • Do the sweaters come in sizes larger than XXL i.e. XXXL?
  • Product Dimensions
  • Chain lengths for pendants. Can you buy separately?
  • Size Guides- How do I know what size to choose - Rings
  • Size Guides- How do I know what size to choose - Knits
See all 7 articles

Order Changes

  • Can I change my order or details on my order?
  • Can I add something to my order?
  • How do I cancel my order?
  • Can I add a gift message to my order?

Product Care

  • How can I wash my sweater?
  • How do I get rid of the sheep smell from my sweater?
  • How should I store my sweater?
  • How can I remove pilling from wool?
  • How to stop moths from destroying my sweater?
  • How can I clean my Jewelry?

General

  • How to Contact Us
  • I haven't received a confirmation email, where is it?
  • Where are you based?
  • Personalized Framed Family Crest - Family Tree
  • Do you have a store in Dublin?
  • Do you have a catalog?
See all 10 articles
The Irish Store