We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel we will do our best to inform you and keep you updated on the progress of your order.
In the case of a lost parcel, we will always be more than happy to arrange for a replacement to be sent after the consignee has first checked with the carrier to see if they are able to provide any more information on the missing item(s).
All delivery lead times are pending customs therefore if customs wish to hold a parcel for inspection it can cause a delay and TheIrishStore.com cannot be held responsible and delivery costs will still apply.
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