Answers to most Frequently Asked Questions can be found here.
Questions regarding tracking, shipping or want to make sure we deliver to your country? Find the answers here.
Questions regarding free returns or you have received a faulty product? Find the answers here.
If you have any questions regarding accepted payment methods, tax and vat -Find the answers here.
- I haven't received a confirmation email or my tracking number, where is it?
- How do I get rid of the sheep smell from my sweater?
- Where are you based?
- How can I wash my sweater?
- Can I change my order or details on my order?
- What happens if I don't receive my order when I expect to?
- How long does my product take to get to me?
- How can I track my order?
- What is the returns policy?