Unfortunately, once your order is placed, we are unable to make any changes, including to the delivery address or order contents. Once submitted,…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
We will notify you via email once your order has been shipped. You can begin tracking your shipment 1 business day after receiving the confirmation…
Are you encountering difficulties placing your order? Don't worry, below are some common reasons affecting it and our suggestions: Double-check…
When placing an order online, taxes and duties will be applied if applicable. Tax/VAT is already included in the final checkout price and will…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
FedEx Express Delivery USA – 2 to 3 Business Days NZD – 3 to 4 Business Days AU – 3 to 4 Business Days CA – 3 to 4 Business…
When purchasing a gift for someone special through our platform, you have the option to include a personalized gift message. Important Note:…
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You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
At The Irish Store, we prioritize transparency in every transaction: We guarantee that we do not charge additional transaction fees beyond…
Standard delivery is charged per order, regardless of how many items you order! Express delivery worldwide via FedEx is charged per order,…
We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
Unfortunately, made-to-order items, such as personalized jewelry boxes, personalized frames, engraved glasses, pocket watches, and a few of…
