Zipper Not Running Smoothly on Your Irish Store Cardigan

If the zipper on your new Irish Store cardigan isn’t running smoothly, here are a few quick steps that usually resolve the issue:

1. Zip Slider Not Running Smoothly

Occasionally, the zipper puller may not glide easily along the teeth this is uncommon but easily fixed.

Try this:
Gently run the tip of a lead pencil (graphite) up and down both sides of the zipper teeth.
Graphite acts as a dry lubricant and often frees up the slider immediately.

2. Wool Caught in the Zipper

Because the cardigan is knit from natural wool, sometimes fibers can get caught in the zipper.

If this happens:

  • Do not force the zipper.

  • Hold the fabric taut and away from the zipper while slowly pulling the zipper slider backward.

  • Use tweezers to remove any stubborn threads or fibers.

  • Trim any loose yarn near the zipper track so it doesn’t catch again.

3. Misaligned or Damaged Zipper Teeth

If the issue seems to be with a specific section of the zipper:

  • Use needle‑nosed pliers to gently straighten any bent teeth.

  • If the bottom pin (the box) looks damaged, please send us a clear photo—we will be happy to arrange a replacement.

Still Not Working?

If none of the steps above resolve the issue, our Customer Service team is here to help. Contact us, and we can organize a replacement for you.

Email us at:

[email protected]

or

Call Us Today
You can contact us on the following phone numbers:
USA/Canada Toll-Free:

1800 707 5037

International:

+353 1 861 1590